Your Health Navigator. Covered By Medicare.
The healthcare system feels like a disaster. Navigating it is overwhelming. But you don’t have to go it alone. Usher stays with you throughout the process, so you can stay healthy and get the resources and care you need.
Our Trained Care Navigators:
Find Benefits You Qualify For — and Get You Enrolled
We screen you against 43+ state and federal programs in a single conversation — Medicare savings, Medicaid, Home Health coverage, prescription assistance, food and fuel support, veterans benefits, caregiver pay, tax credits, and more. Then we complete the applications, gather the documents, and follow up until you're approved.
Most moderate income people we screen qualify for $1,000s per year in benefits they didn't know about.
See the full list of programs we screen for →Help You Find the Right Specialists
When you need a specialist — a cardiologist, a neurologist, a wound care nurse — we help identify the right provider, check that they accept your coverage, and makes sure the referral goes through. No more guessing who to call.
Schedule Appointments and Transportation
Your navigator books appointments and arranges rides to get you there.
Go to Appointments With You
Your navigator can accompany you to medical visits — taking notes, asking questions you might not think to ask, and making sure you leave with a clear understanding of the plan. You don't have to process everything alone in a 15-minute appointment.
Provide Ongoing Help for Chronic Conditions
If you're managing diabetes, heart disease, COPD, cancer, or another chronic condition, we're there with you. We help you get approved for key medications, negotiate costs through manufacturer assistance programs, track your care plan, and make sure nothing falls through the cracks.
Savings on prescriptions alone can reach $500 to $10,000+ per medication per year.
Support Your Family Caregivers
If a family member is helping care for you, we help them too. Massachusetts and Connecticut have programs that pay family caregivers $18–$22/hour — up to $20,000–$40,000 per year — for care they're already providing. Most families don't know these programs exist. We find them, determine eligibility, and handle the full application.
Clarify Your Care Plan Across All Your Doctors
When you see multiple doctors, things get lost. Your navigator communicates across your care team — primary care, specialists, home health — to make sure everyone is on the same page and your questions get answered.
Advocate With Insurance to Get Care Approved and Reduce Bills
Prior authorizations. Denied claims. Surprise bills. Your navigator handles the back-and-forth with insurance so you don't have to sit on hold or figure out an appeals process alone.
Three Steps. No Cost to You.
Tell Us About Your Situation
A short conversation about your health, income, household, and current coverage. Takes about 30 minutes — by phone, video, or in person.
We Find Every Program You Qualify For
Our screening tool checks you against every state and federal benefits program. We explain what each one covers and how much it's worth. Most people qualify for 3–7 programs.
We Handle Everything From There
We fill out applications, gather documents, submit everything, and follow up until you're approved. Then we stay with you — coordinating your care, managing renewals, scheduling appointments, and advocating with insurance. You have one person to call for all of it.
100% free to you. Usher's services are covered by Medicare — there is no charge and no catch.
43
Programs screened
$1,000s
in average annual benefits recovered per household
70%
of eligible people aren't enrolled in programs they've earned
Built by People Who Know The System from Both Sides
Usher was founded by a team of experienced healthcare entrepreneurs who has also spent years navigating the healthcare system for their own families — fighting with insurance, tracking down specialists, and seeing family members managing care through cancer, dementia, and chronic disease. We built Usher because no one should have to do this alone.
Meet our team →Serve Seniors? Work With Us to Bring Them Free Benefits Screening and Enrollment.
If your organization serves Medicare-enrolled seniors — through a senior center, Area Agency on Aging, faith community, pharmacy, hospital, or community program — Usher can help your members access thousands of dollars in benefits they’re currently missing. At no cost to your organization.